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Privacy Policy

Last Updated: March 20, 2026

PerfectVector ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

PerfectVector operates as a free, anonymous service and does not require user accounts. We collect minimal information necessary to provide and protect our Service.

1.1 Information You Provide

  • Uploaded Content: Images and files you upload for vectorization (temporarily stored during processing only)
  • Email Address (Optional): If you choose to subscribe to product updates, we collect your email address. This is entirely optional and not required to use the service.
  • Communications: Messages you send to our support team (if provided)

We do not collect names, passwords, or payment information.

1.2 Automatically Collected Information

When you use our Service, we automatically collect certain information:

  • Usage Data: Features used, processing requests, time of access
  • Device Information: IP address, browser type, operating system
  • Log Data: Access times, error logs (for abuse prevention and troubleshooting)
  • Cookies: Essential and analytics cookies only (see Section 4)

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

  • Process and vectorize your uploaded images
  • Deliver processing results to you
  • Maintain and improve our algorithms
  • Provide technical support when requested

2.2 Service Improvement

  • Analyze usage patterns to enhance user experience
  • Develop new features and functionality
  • Conduct research and development
  • Troubleshoot technical issues and optimize performance

2.3 Communications

  • Send product update emails and feature announcements (only if you opted in)
  • You can unsubscribe at any time by contacting us at contact@perfectvector.com

2.4 Security and Compliance

  • Protect against fraud and abuse
  • Enforce our Terms of Service
  • Implement rate limiting to ensure fair usage
  • Comply with legal obligations
  • Maintain security of our systems

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

3.1 Service Providers

We share minimal information with third-party service providers who perform services on our behalf:

  • Cloud Storage: AWS/S3 for temporary file storage during processing
  • Analytics: Usage analytics and monitoring services (if implemented)
  • Infrastructure: Hosting and infrastructure providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our Terms of Service
  • Protect our rights, privacy, safety, or property
  • Investigate fraud or security issues
  • Protect against legal liability

3.3 Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify users of any such change via this page.

4. Cookies and Tracking Technologies

4.1 Types of Cookies

We use the following types of cookies:

  • Essential Cookies: Required for the Service to function (session management, rate limiting)
  • Analytics Cookies: Help us understand how you use the Service (optional, can be disabled)

We do not use marketing or advertising cookies.

4.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect Service functionality. Analytics cookies can be disabled without impacting core features.

5. Data Retention

We retain your information only as long as necessary to provide the Service:

  • Uploaded Files: Retained only during processing and deleted immediately after successful vectorization
  • Processing Results (SVG files): Available for download for 1 hour after processing, then permanently deleted
  • Failed Processing Jobs: Deleted within 1 hour
  • IP Address and Device Logs: Retained for 7 days for abuse prevention and troubleshooting, then anonymized or deleted
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely for service improvement

You can request immediate deletion of any processing data by contacting us at privacy@perfectvector.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Data encrypted in transit using TLS/HTTPS and at rest in storage
  • Access Controls: Limited access to data, restricted to authorized personnel only
  • Security Monitoring: Regular security audits and monitoring
  • Incident Response: Documented procedures for handling security incidents
  • Automatic Deletion: Automated systems ensure data is deleted according to retention policies

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will notify affected users in the event of a data breach where legally required.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Deletion

  • Request information about what data we have collected about you
  • Request deletion of your data (though most data is automatically deleted per our retention policy)

7.2 Restriction and Objection

  • Object to processing based on legitimate interests
  • Opt-out of analytics cookies through browser settings

7.3 Data Portability

  • Request a copy of your uploaded content before it expires (within the 1-hour window)

To exercise these rights, please contact us at privacy@perfectvector.com. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children. If we learn we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@perfectvector.com.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

We do not sell personal information as defined by the CCPA.

To exercise these rights, contact us at privacy@perfectvector.com.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process data based on legitimate interest (service delivery, security) and compliance with legal obligations
  • Data Protection Officer: You may contact our privacy team at privacy@perfectvector.com
  • Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
  • Right to Erasure: You can request deletion of your data, though most data is automatically deleted per our retention policy

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date at the top

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

14. Data Processing Addendum

For enterprise or business users requiring a Data Processing Addendum (DPA), please contact us at privacy@perfectvector.com.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

By using PerfectVector, you acknowledge that you have read and understood this Privacy Policy.